At Shelvira – World of Shelves, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy below.

Eligibility for Refund

Refunds are only applicable in the following situations:

• Product received is damaged during delivery.
• Wrong product has been delivered.
• Product has a manufacturing defect.
• Order cannot be fulfilled by Shelvira.

Non-Refundable Situations

Refunds will not be provided if:

• The product has been used or installed.
• The product is damaged due to improper handling.
• The product differs slightly in color or texture due to screen settings or natural wood grain.
• Customized or made-to-order furniture.

Refund Process

• Once your return request is approved and the product is inspected, your refund will be initiated.
• Refunds will be processed to the original payment method.
• Processing time: 7–10 business days after approval.

Contact

Email: support@shelvira.com

Phone: +91 9850154655 / 9921631996